Privacy Policy
GALAX USA LLC
Effective Date: October 26, 2026
Last Updated: October 29, 2026
GALAX USA LLC (“GALAX USA,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us.
This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, contact us, or communicate with us regarding our products, sourcing capabilities, distribution activities, or commercial partnerships.
1. Information We Collect
We may collect the following categories of information:
Information you provide directly
When you contact GALAX USA, complete an inquiry form, or communicate with us, we may collect:
- Your name
- Company or organization
- Business email address
- Telephone number, if provided
- Product categories or markets of interest
- Details about sourcing, importing, distribution, or partnership opportunities
- Other information you voluntarily provide
Information collected automatically
When you visit our website, certain technical information may be collected automatically, including:
- IP address
- Browser type and operating system
- Device information
- Pages visited and website interactions
- Approximate geographic location derived from technical information
- Cookies and similar technologies, where enabled
The information collected automatically depends on the technologies and services actually enabled on our website.
2. How We Use Your Information
We may use personal information to:
- Respond to inquiries and requests
- Evaluate potential commercial relationships
- Communicate with manufacturers, suppliers, distributors, retailers, and business partners
- Provide information about our products and services
- Manage business relationships
- Maintain and improve our website
- Protect our website and systems against unauthorized activity
- Comply with applicable laws and regulations
We may also use information for other purposes disclosed to you when it is collected or with your consent.
3. Sharing and Disclosure of Information
GALAX USA does not sell personal information for monetary compensation.
We may share information with:
Service providers: Companies that support website hosting, email communications, technology infrastructure, security, and other business operations.
Business partners: Manufacturers, suppliers, distributors, or other commercial partners when reasonably necessary to evaluate or fulfill a business inquiry or relationship.
Legal authorities: Government agencies, regulators, or other parties when disclosure is required by law or reasonably necessary to protect legal rights.
Business transactions: Parties involved in a merger, acquisition, restructuring, financing, or sale of business assets, subject to applicable legal requirements.
We do not authorize service providers to use personal information for purposes unrelated to the services they provide to us.
4. Cookies and Website Technologies
Our website may use cookies and similar technologies to support essential website functions, improve security, remember preferences, and understand website performance.
Some technologies may be provided by third-party service providers.
You may be able to manage cookies through your browser settings or through website privacy controls where available.
Disabling certain cookies may affect website functionality.
Where required by applicable law, we will request consent before using nonessential cookies or similar technologies.
With your permission for analytics cookies, we use Google Analytics 4 to understand page visits, engagement, outbound and email-link clicks, and successful inquiry-form submissions. We do not send your name, email address, telephone number, or inquiry contents to Google Analytics. You can change your choice using Cookie Preferences. We do not enable advertising personalization or remarketing. Learn how Google processes information at https://policies.google.com/technologies/partner-sites.
5. Data Retention
We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including maintaining business relationships, responding to inquiries, complying with legal obligations, resolving disputes, and protecting legitimate business interests.
Retention periods may vary depending on the type of information and the purpose for which it was collected.
6. Data Security
We use reasonable administrative, technical, and organizational measures intended to protect personal information against unauthorized access, loss, misuse, alteration, and disclosure.
However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.
7. Your Privacy Rights
Depending on your location and applicable law, you may have certain rights concerning your personal information, including the right to:
- Request access to personal information we maintain about you
- Request correction of inaccurate information
- Request deletion of personal information
- Object to or request restrictions on certain processing activities
- Withdraw consent where processing is based on consent
These rights may be subject to legal exceptions and verification requirements.
To submit a privacy-related request, contact us using the information below.
We will review and respond to requests as required by applicable law.
8. Third-Party Websites
Our website may contain links to third-party websites or services.
GALAX USA is not responsible for the privacy practices, content, or security of websites operated by third parties.
We encourage visitors to review the privacy policies of those websites before providing personal information.
9. International Business Communications
GALAX USA operates from the United States and may communicate with manufacturers, suppliers, distributors, and commercial partners in other countries.
Information submitted through our website may be processed or stored in the United States or other locations where our authorized service providers operate.
Where applicable, we take steps to comply with legal requirements concerning international transfers of personal information.
10. Children’s Privacy
Our website is intended for business and general commercial audiences and is not directed toward children under the age of 13.
We do not knowingly collect personal information from children under 13.
If we become aware that we have collected such information, we will take appropriate steps to delete it.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our business operations, website functionality, legal requirements, or privacy practices.
When changes are made, we will update the “Last Updated” date at the top of this page.
12. Contact Information
For questions, concerns, or requests regarding this Privacy Policy, contact:
GALAX USA LLC
Downers Grove, Illinois, USA
Email: info@galaxusa.com
Website: galaxusa.com